Our ethos

We have an original, fresh and innovative approach to everything we do.

1. We believe there is no such thing as ‘hard to reach’.

The client groups we work with have often been labelled ‘hard to reach’, implicitly typecasting them as difficult to find, resistant to engagement, and not wanting or being able to change their lives for the better.

Our repeated experience is that most people in disadvantaged circumstances badly want to change their situation.

Through the knowledge and understanding of our teams and by tailoring our provision to be entirely inclusive and client focused, we believe that everyone is reachable. In fact, we have helped over 7,000 people explore enterprise as an option in the last three years alone. This demonstrates that with the right approach, there really is no such thing as hard to reach.

Read more about how we find and engage our clients, or download our white paper “Who are you calling hard to reach?”.

2. We don’t believe in a ‘one size fits all approach’

Our clients are from diverse backgrounds and every one of them is unique, for that reason our programme is modular, allowing it to be tailored at individual level, ensuring learning pathways are both flexible and personalised. Because the Outset programme operates on a rolling basis, clients can join the programme straightaway at whichever stage is appropriate for them.

View the enterprise journey or read more about our delivery.

3. We provide outstanding financial return on investment

We believe there is huge unlocked potential across the UK within the ‘under-represented’ client groups we serve; by investing in them via the Outset programme, you can expect an outstanding return on investment.

Take a look at the quantifiable financial results we are achieving.

4. We create a long-lasting social impact within local communities

Through Outset’s transformative learning programme, we help to change the lives of our clients for the better and the businesses they create help regenerate the areas in which they live.

Taking people from generational long term unemployment and moving them from benefits into sustainable self-employment brings multiple advantages to both the individual and their community.

We do not do things for our clients, or to them, but work alongside them every step of the enterprise journey, enabling them to do it by and for themselves.

See how we are making a social impact within local communities.